Refund policy
REFUND POLICY – AMRUNE CO
RETURN & EXCHANGE ELIGIBILITY
Our products are not eligible for return or exchange.
DAMAGED, DEFECTIVE, OR INCORRECT ORDERS
We maintain strict quality control in our shipping and packaging processes. However, in the rare event that you receive a damaged, defective, incorrect, or incomplete order, please contact us within 24 hours of receiving your package.
To process your claim, email us at amruneco@gmail.com with clear pictures of the issue.
REFUNDS & REPLACEMENTS
- Failed online transactions: Refunds are automatically processed to the original payment source within 7 working days.
- Damaged or defective products: To initiate a claim, please provide an unboxing video of the package. After examination, we will issue a refund or replacement within 4-7 days.
For further assistance, feel free to reach out to our support team.